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Director of Information Technology

Providence Academy

Position Summary

Providence Academy is seeking a mission-aligned Director of Information Technology to lead and support all aspects of the school’s technology systems and operations. The Director of IT serves as both a strategic leader and hands-on problem solver, ensuring that technology systems are secure, reliable, scalable, and supportive of the school’s educational mission and daily operations.

This position oversees the planning, implementation, maintenance, and support of the school’s technology infrastructure, cybersecurity efforts, AV systems, user support processes, and operational technology initiatives across the campus.

The ideal candidate is service-oriented, proactive, organized, calm under pressure, and able to balance long-term planning with the immediate needs of a fast-paced school environment.

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What Success Looks Like

The successful Director of IT will:

· Maintain reliable, secure, and well-functioning technology systems across the school

· Lead proactive IT operations that minimize disruptions and improve long-term stability

· Provide responsive, service-oriented support to faculty, staff, students, and families

· Develop systems and documentation that are scalable, maintainable, and sustainable

· Ensure technology decisions align with the mission, culture, and operational needs of the school

· Oversee cybersecurity awareness, risk reduction, and technology best practices

· Support classroom technology, AV systems, events, and campus operations with professionalism and consistency

· Communicate clearly and build trust with staff, leadership, and external vendors

· Lead technology initiatives with foresight, organization, and sound judgment

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Primary Responsibilities

Strategic IT Leadership

· Develop and implement technology plans that support school operations and strategic priorities

· Evaluate systems, vendors, and technology solutions with long-term sustainability in mind

· Collaborate with school leadership to assess operational and instructional technology needs

· Establish processes and systems that reduce inefficiencies and improve reliability

Systems & Infrastructure Management

· Oversee network infrastructure, servers, internet systems, wireless access, devices, and related systems

· Ensure systems are monitored, maintained, documented, and regularly evaluated

· Coordinate system upgrades, deployments, backups, and lifecycle planning

· Maintain reliable day-to-day technology operations across the campus

Cybersecurity & Risk Management

· Help maintain secure technology practices and support cybersecurity initiatives

· Assist in implementing and maintaining security standards, MFA protocols, endpoint protection, backup systems, and access controls

· Work with external vendors and partners to strengthen cybersecurity readiness and response

· Promote proactive risk awareness and system accountability

User Support & Service

· Lead and improve help desk and ticketing processes

· Ensure timely, professional, and service-oriented support for faculty, staff, students, and families

· Communicate clearly and professionally during issues, outages, or transitions

· Support staff training and technology onboarding as needed

AV & Event Support

· Oversee classroom AV systems and technology used for assemblies, chapel, performances, and events

· Ensure major school events are supported effectively with minimal disruptions

Documentation & Operational Stability

· Maintain organized documentation for systems, procedures, vendors, licenses, and infrastructure

· Develop processes that improve continuity and reduce dependency on single points of failure

· Prioritize stability and thoughtful implementation over unnecessary disruption

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Qualifications

· Bachelor’s degree in Information Technology, Computer Science, Systems Administration, or related field preferred

· Experience leading or managing technology operations in a school, nonprofit, or mission-driven organization preferred

· Strong knowledge of network infrastructure, cybersecurity fundamentals, device management, and cloud-based systems

· Experience with help desk systems, vendor coordination, and operational technology support

· Strong organizational, communication, and problem-solving skills

· Ability to work both strategically and hands-on in a dynamic environment

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Desired Traits & Characteristics

The ideal candidate will be:

· Calm under pressure

· Service-oriented and approachable

· Organized and dependable

· Proactive rather than reactive

· A strong communicator

· Solutions-focused

· Humble and teachable

· Able to build trust and credibility with staff and leadership

· Capable of balancing urgency with stability and long-term planning

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Mission Alignment

Providence Academy seeks individuals who enthusiastically support the school’s mission and values and who desire to contribute positively to the spiritual, academic, and operational life of the school.

Candidates should demonstrate alignment with the school’s Christ-centered mission and commitment to serving students, families, and staff with professionalism, integrity, and care.

Title: Guidance & Support Specialist, MS/HS 

Reports to: Director of Student Services 

Position Overview: 

In alignment with Providence Academy’s mission for students to think and live in a manner that brings glory to God, the Guidance and Support Specialist provides spiritual, social, and emotional support from a Biblical perspective, enriching students’ overall development during their time at PA. 

This role is intentionally unlicensed by the state, allowing it to operate fully within PA’s mission, statement of faith, and values. As such, the Guidance and Support Specialist does not diagnose, treat, or provide therapy. Instead, the Specialist offers individual support, delivers whole-group instruction, assists in crisis situations, consults with staff and parents, and serves as a resource for social, emotional, and spiritual wellness. When students require ongoing or intensive therapy, the Specialist will connect families with appropriate community professionals. 

Qualifications: 

Bachelor’s degree in counseling or related field; master's degree preferred. 

Counseling experience required; experience in a Christian school setting preferred. 

Ability to provide Biblically based guidance primarily to students in grades 6–12, but also to students PK-5 when Elementary Guidance and Support is unavailable. 

Maintain confidentiality at all times. 

Strong teamwork and community-oriented skills. 

Born-again Christian who knows the Lord Jesus Christ as Savior (John 3:3; 1 Peter 1:23), views the Bible as the inerrant, infallible, and inspired Word of God (II Timothy 3:16), and demonstrates high moral character and reliable attendance. 

Primary Responsibilities 

Family Support & Communication 

Partner with parents to provide individualized support for students. 

Conduct parent follow-up via phone, email, or meetings as needed. 

Provide parents with relevant resources (e.g., AXIS guides, suicide-proofing your home materials). 

Facilitate parent education sessions (e.g., sexual education/discipleship, yearly parent education event) including marketing, promotion, communication, and logistics.  

Collaboration & Meetings 

5. Consult with teachers, staff, and administration regarding student needs. 

6. Participate in Student Services team meetings on a quarterly basis. 

7. Attend bi-weekly one-on-one meetings with the Director of Student Services. 

8. Assist with orientation events. 

9. Attend annual retreats (e.g., High School Doe River Gorge retreat). 

Documentation & Reporting 

10. Maintain detailed records, including Ticket System documentation, incident reports, and DCS referrals. 

11. Respond to Guidance and Support tickets in a timely manner. 

12. Provide monthly board report summaries. 

Crisis Response & Referrals 

13. Respond to crisis situations; coordinate with Mobile Crisis and/or Telehelp as appropriate. 

14. Recommend and track community referrals; stay current with local community resources. 

15. Network with community providers to evaluate fit for PA’s faith-based mission and maintain the community resource sheet. 

Program Development & Professional Growth 

16. Research, plan, and deliver whole-group instruction aligned with PA’s mission. 

17. Collaborate on policy development and updates. 

18. Pursue continuing education, including maintaining ACSI certification. 

19. Perform other duties as assigned. 

Summer Responsibilities: Support preparation for the upcoming school year, completing assigned tasks within approved work hours. 

Terms of Employment: 

10 Month Position + Approved Summer Hours 

Part-time, not to exceed 15 hours/week 

Pay per negotiated agreement. 

Evaluation: Annually, by Director of Student Services